You might look at the headline and think this writer has finally gone crazy. But, if you bear with me, I promise I haven’t. Have you taken a look at
Lodging: Asset Protection – Investing in the Hotel Sales Team
With the rollout of new COVID-19 vaccines, optimism is beginning to replace the malaise that has embroiled the hospitality industry since the
Hotel Management: Fight Club 2021 – Prepare Your sales team to Deliver Results
While the world holds its breath, waiting for signs that we can return to some sense of normalcy, the rise of virtual meetings and the adoption of
Hotel Business: Davidson Teams with Knowland
Davidson Turns to Knowland to Accelerate Group Sales Knowland, a leader in hospitality group data analytics, has completed a project with management
HospitalityNet: Hotel Sales Teams – 2020 is Behind Us but Not the Pandemic. Now What?
In Spring 2020, many hotels were forced to furlough most on-property Sales Managers because so much demand for hotels disappeared with the pandemic,
Five Ways to Up Your Service with a Smile Game
Now is not the time to let fatigue set a new standard. After all, we are all suffering from the ongoing upheaval in one way or another. What we don’t
Learn What Meeting Planners Really Think – Read The 2020 Survey Developed Together with ConferenceDirect
76 percent of meeting planner respondents are now rebooking meetings, but cite that flexible low-risk hotel contracts are extremely
Lodging: How to Deliver Service with a Smile from Behind the Mask”
What has happened to customer service? It is the essence of, and foundation upon, which our industry has been built. Excellent customer service is
Knowland Releases 2020 Meeting Planner Survey Data
ARLINGTON, Va. - Today, Knowland, the leader in meeting and events analytics, and ConferenceDirect, a full service in-person, virtual, and hybrid