While the world holds its breath, waiting for signs that we can return to some sense of normalcy, the rise of virtual meetings and the adoption of
Hotel Business: Davidson Teams with Knowland
Davidson Turns to Knowland to Accelerate Group Sales Knowland, a leader in hospitality group data analytics, has completed a project with management
HospitalityNet: Hotel Sales Teams – 2020 is Behind Us but Not the Pandemic. Now What?
In Spring 2020, many hotels were forced to furlough most on-property Sales Managers because so much demand for hotels disappeared with the pandemic,
Get Fit: Is Your Sales Team Trained for a Selling Marathon?
How to Optimize Hotel Group Sales for 2021 Excerpt from article originally published in Hotel Business. As we move into 2021, many of us are
Lodging: How to Deliver Service with a Smile from Behind the Mask”
What has happened to customer service? It is the essence of, and foundation upon, which our industry has been built. Excellent customer service is
Hotel Business: Knowland, Meetings and Events Volume Up 15% in November
ARLINGTON, VA— November U.S. monthly meetings and events volume increased 15% over the previous month, according to the latest data from Knowland, the
Hospitality Upgrade: The Outlook for Hospitality, Part 3: Technology Vendors Reveal the Solutions That are Helping the Industry Recover
Last week, in Part 2 of our series on the outlook for hospitality, we asked some of the industry’s leading technology vendors the following question:
Hotel-Online: Key Booking Strategies in an Upside Down World
Today’s travel and gathering restrictions have taken a toll on our industry. While we continue to see ongoing changes and brace for the next phase of
Hotel Online: Hotel Drover Selects Knowland to Build Group Business Pipeline Through Targeted Prospecting
ARLINGTON, Va. — November 11, 2020—Knowland, the leader in group hospitality analytics for hotels, convention and visitor bureaus, conference centers